In a small-heralded update last 7 days, the social media huge instructed application developers that they can now enable buyers log in via their Facebook accounts without the need of that data being employed to focus on them with promotions.
Facebook has put this down to a "configuration change" and have notified the public on Twitter to say the issue has now been resolved.
Facebook is aware of the issue.
Alibaba`s Jack Ma makes first public appearance after months via video link
It was not clear from the video or the Tianmu News article where he was speaking from. Alibaba's Hong Kong-listed shares jumping over 6% on Wednesday, Reuters reported .
Platform users took to sites such as Twitter to report their devices had automatically logged them out of their account and they had to re-enter their password. Apparently, something else has caused the unusual mass-log-out event that has affected such a large number of people.
A lot of them were able to log back in, but the authentication codes needed were taking a long time to reach users due to the glitch.
Worry not, it is not a hack on your phone, a Facebook spokesperson confirmed that "On January 22, a configuration change caused some people to be logged out of their Facebook accounts". However, sending SMS codes was very slow and some had to upload pictures of their IDs to regain access. He added that Facebook is "working to get things back to normal as quickly as possible". We are working to get things back to normal as quickly as possible. We investigated the issue and fixed it for everyone earlier today. "Thank you for your patience", Facebook tweeted.