Best Buy cancels all Samsung Galaxy Fold pre-orders


That customer published a copy of the email they received to the Slickdeals forums. The highly-anticipated device, announced in February, broke for early tech reviewers, forcing Samsung to delay the April launch.

It isn't all bad news, though: Best Buy also says that it'll give a $100 gift card to users who have had their pre-orders canceled. The phone is created to work whether closed or open; when open, the single screen display is bisected by a crease.

To fix the various issues, Samsung previously said it would strengthen the display protection and "enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold". It is a bold challenge Samsung chose to undertake and one that has provided us with what is arguably one of the most handsome pieces of mobile engineering in a long time.

According to a Samsung patent, which was spotted by Patently Mobile, the future Galaxy Fold phones would have a different design where the screen would fold out, rather than the current scenario where the main screen folds in, and there's another smaller screen on the outer shell.

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If you're still interested in buying a Fold from Best Buy, you can request to be notified when it's available by visiting this page and clicking 'Notify Me.' Though, it might be a better idea to see how the hardware revision works out before dropping almost $2,000 on one.

"With breakthrough designs and technology come many hurdles and the possibility to face a plethora of unforeseen hiccups". A new release date for the Galaxy Fold will be announced in the coming weeks.

The Galaxy Fold problems are another debacle for Samsung. Now, it seems Best Buy is exhausted of waiting on the new release date and has made a decision to cancel all of its Galaxy Fold pre-orders. Samsung values the trust our customers place in us and we want to thank them for their patience and understanding.