Apple recalls AC wall plug adapters over electrical shock concerns


A mere three years ago, Apple was doing much the same for related electrical connectors, specifically its two prong AC wall plug adapters designed for Argentina, Australia, Brazil, Continental Europe, Korea and New Zealand.

It looks like this is over concerns that in rare cases, the AC power adapters might break and expose some of the components inside, which when touched, could cause an electric shock to the user.

The affected plugs were shipped in the UK, Singapore and Hong Kong.

"This wall plug adapter shipped from 2003 to 2010 with Mac and certain iOS devices, and was also included in the Apple World Travel Adapter Kit", it said.

What if my plug is affected?

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The problematic plug is quite thick, entirely white, and has no writing on the inside of the slot that attaches to the power adapter. Owners of at-risk plugs can exchange their adaptors at an Apple store or authorised Apple service provider for free.

The company were made aware of six separate incidents worldwide in which people were given shocks by the products.

To take part in this Voluntary Recall and Exchange Program, customers can visit this Apple support page for details on how to exchange their affected adapters for new ones. Its designs go one step further than most, however: As well as providing a means of connecting a pigtail mains cable to its power bricks, the plug head can also be connected directly to the brick to reduce bulk. In contrast, newer plugs from Apple (which are not affected) white with grey on the inside.

You will need your serial number to hand so that the company can verify your Mac, iPad, iPhone or iPod as part of the exchange process.