Serranos not only serves up a great cup of coffee, but the coffee shop is the hub for many Tri-Lakes residents. And the owners give back to the community in many ways.
Owners Carl and Alaine Nolt were named the 2012 business persons of the year during the Tri-Lakes Chamber of Commerce annual awards dinner April 6. This is their first time receiving the award, and their first nomination.
“The nomination itself was an honor,” Alaine Nolt said. “What we do is because we want to do it, not to receive recognition.”
Serranos started roasting coffee in Monument, and opened the doors to their coffee shop in October in 1995. They are a full specialty coffee roasting company. The retail coffee shop is located at 625 West Colo. 105, and the coffee is roasted a half-mile down the road in Palmer Lake. They are wholesale distributors to hotels, restaurants and other coffee shops across the state.
The Nolt’s have another retail coffee shop in Kansas, and locally, they provide coffee to the Speedtrap, The Villa, Bella Panini, La Rosa, Coffee Cup Cafe, The Pinery at Black Forest and the Mozaic.
“Quality customers and quality product is what we’re all about,” Carl Nolt said.
Carl Nolt has been working in the coffee industry for 30 years. He got his start while attending the University of Washington. While working for Seattle’s Best Coffee, he worked his way up from retail to wholesale to plant manager and then to operational manager.
Carl and Alaine Nolt enjoy providing coffee to the community and having a place where people can come enjoy a cup of coffee or tea with friends or coworkers. Carl Nolt said the coffee shop has also turned into a place where regular customers meet new friends.
“We want people to feel welcome. The store is about smiles on both sides of the counter,” Carl Nolt said, adding that the phrase has sort of evolved into their mission statement.
Since moving the coffee shop to their current location, they have more room and the couple said it was everything the customers and employees wanted. In addition to coffees and teas, Serranos sells fruit smoothies, Italian soda, Panini’s, soups, salads and they have added breakfast burritos and bagel sandwiches with eggs. The location has allowed them to provide more fresh foods.
Carl and Alaine Nolt also give back to the community that has supported them for so many years. Alaine Nolt said the business has opened the doors for them to get to know so many people.
“One thing about Carl and Alaine is that they always give back to the community. They are involved in so many organizations and the community thanks them,” Terri Hayes, executive director for the chamber, said.