This is a plus for shoppers who can get an instant refund by going to Kohl's, as oppose to going through the online process with Amazon. Apparently, you don't even have to package the item you wish to return, Kohl's will handle everything. Yas! For Amazon, the partnership gave it convenient locations for customers to drop off their returns.
Once returned to Kohl's, the store will send all returned items to Amazon centers.
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The items don't need a box or label, Kohl's said. With services like Prime (which offers free one or two-day shipping) and Prime Now, which grants users same-day shipping, Amazon gives shoppers more ways to easily grab their favorite groceries, tech gadgets, and other products than nearly any other website.
In an announcement on Tuesday, Kohl's revealed that it will expand the Amazon returns program to all of its 1,150+ stores, which are spread across 48 states. But Chicago stores that accept Amazon returns have attracted new customers, according to a report by data analytics firm Earnest Research last month. That's an 8% discount from Kohl's Corp.'s closing stock price of $75.48 on Tuesday. However, what investors should consider is that the program is an innovative way to drive traffic to Kohl's stores. Additionally, the partnership between the two companies enables Kohl's to sell Amazon products, such as Echo smart speakers.
Correction: An earlier version of this story incorrectly stated the number of Kohl's stores in the United States.